CHAPTER-14 ENTERPRISE COMPUTING

What is enterprise computing ?

Enterprise computing involves the use of computers in networks, such as LANs and WANs, or a series of interconnected networks that encompass a variety of different operating systems, protocols, and network architectures.

Types of enterprise computing include :-

• ·       Retail
• ·       Manufacturing
• ·       Service
• ·       Wholesale
• ·       Government
• ·       Educational
• ·       Transportation

Enterprise information is the information gathered in the ongoing operations of an enterprise-sized organization are :-

• ·       Business intelligence
• ·       Business process management
• ·       Business process automation

Managers coordinate resources by performing four activities they are :-

• ·       Planning
• ·       Organizing
• ·       Leading
• ·       Controlling

An information system is a set of hardware, software, data, people, and procedures that work together to produce information.

Accounting software manages everyday transactions.

Billing software helps the company reconcile purchases with customer payments.

Financial software helps managers budget, forecast, and analyze.

Computer-aided design (CAD) uses a computer and special software to aid in engineering, drafting, and design.

Computer-aided engineering (CAE) uses computers to test product designs.

Computer-aided manufacturing (CAM) is the use of computers to control production equipment.

Computer-integrated manufacturing (CIM) uses computers to integrate the many different operations of the manufacturing process. Customer interaction management (CIM) software manages the day-to-day interactions with customers

Sales force automation (SFA) software equips traveling salespeople with the electronic tools they need to be more productive.

Distribution systems perform the following functions :-

• ·       Provide forecasting for inventory control
• ·       Manage and track shipping of products
• ·       Provide information and analysis on inventory in a warehouse.

Manufacturing Resource Planning 2 (MRP-2) is an extension of MRP and also includes software that helps in scheduling.

Material Requirement planning (MRP) uses software to help monitor and control processes related to production.

The information technology (IT) department makes technology decisions for the enterprise.

•      Whether to build or buy new information systems

•      When a computer or information system has outlived its useful life.

Web site management programs collect data designed to help organizations make informed decisions regarding their Web presence.

General purpose information systems generally fall into one of five categories :-

1. •      Decision support system
2. •      Expert system
3. •      Office information system
4. •      Transaction processing system
5. •      Management information system

A portal is a collection of links, content, and services presented on a Web page that are interesting for a particular job function.

A data warehouse is a huge database that stores and manages the data required to analyze historical and current transactions.

Web services allow businesses to create products and B2B interactions over the Internet.

A document management system (DMS) allows for storage and management of a company’s documents.

A workflow is a defined process that identifies the specific set of steps involved in completing a particular project or business process.

A virtual private network (VPN) provides mobile users, vendors, and customers with a secure connection to the company network server.

Enterprise hardware allows large organizations to manage and store information and data using devices geared for :-

•      Heavy use

•      Maximum availability

•      Maximum efficiency

Network attached storage (NAS) is a server that provides storage to users and information systems attached to the network.

A storage area network (SAN) is a high-speed network that provides storage to other servers to which it is attached.

An enterprise storage system is a strategy that focuses on the availability, protection, organization, and backup of storage in a company.

A blade server packs a complete computer server on a single card (called a blade) rather than a system unit.

A thin client is a small terminal-like computer that mostly relies on a server for data storage and processing.

A high-availability system continues running and performing tasks for at least 99 percent of the time.

Scalability is a measure of how well computer hardware, software, or an information system can grow to meet increasing performance demands.

Interoperability is the ability for an information system to share information with other information systems within an enterprise.

A disaster recovery plan is a written plan describing the steps a company would take to restore computer operations in the event of a disaster.

Contains four major components :-

1. •      Emergency plan
2. •      Backup plan
3. •      Recovery plan
4. •      Test plan

Explain 5 types of e-commerce :-

1. •      E-retail – amazon, zalora, lazada
2. •      Finance- Maybank 2 u, CIMB , Hong Leong connect.
3. •      Travel- Air Asia, Trivago , MAS , Expedia
4. •      Entertainment and media- Youtube, itunes
5. •      Health- MOH.gov.my, doctorphil , body building